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SRIK Consulting Hiring : Salesforce Business Analyst + Administrator
Job Description - 2
Job Description – Salesforce Business Analyst + Administrator
**Position:** Salesforce Business Analyst + Administrator
**Experience:** 8+ Years
**Employment Type:** Contract-to-Hire (C2H) – Conversion after 6 Months
**Location:** Remote (India)
## Job Summary:
We are looking for an experienced **Salesforce Business Analyst + Administrator** with **8+ years of overall experience** and strong expertise in both business analysis and Salesforce administration. The ideal candidate will bridge business requirements with technical solutions while managing Salesforce platform configuration, optimization, and governance. This role requires extensive experience in **Sales Cloud**, **Service Cloud**, **Salesforce Flows**, stakeholder management, Agile delivery, and platform administration.
## Key Responsibilities:
### Business Analysis & Stakeholder Management
* Lead business requirement gathering sessions, workshops, and stakeholder discussions to understand business objectives.
* Analyze business processes and translate requirements into functional specifications, user stories, process flows, and acceptance criteria.
* Act as the primary liaison between business users, Salesforce developers, administrators, and technical teams.
* Facilitate sprint planning, backlog refinement, and Agile ceremonies.
* Coordinate User Acceptance Testing (UAT), defect management, business validation, and user sign-off.
* Prepare business documentation, BRDs, FRDs, training materials, and user guides.
* Support organizational change management, end-user training, and adoption initiatives.
### Salesforce Administration & Configuration:
* Administer and maintain the Salesforce platform, ensuring optimal system performance and reliability.
* Configure custom objects, fields, page layouts, record types, validation rules, workflows, approval processes, and Salesforce Flows.
* Manage user administration, including roles, profiles, permission sets, sharing rules, and security controls.
* Create and maintain reports, dashboards, and analytics to support business decision-making.
* Ensure data quality, data governance, and platform compliance through ongoing monitoring and maintenance.
* Troubleshoot platform issues and provide production support.
### Platform Optimization & Leadership:
* Optimize business processes by leveraging Salesforce best practices and automation capabilities.
* Support Salesforce releases, enhancements, deployments, and continuous improvement initiatives.
* Collaborate with Salesforce developers on complex customizations, integrations, and technical solutions.
* Mentor junior Business Analysts and Salesforce Administrators by providing functional and platform guidance.
* Participate in solution architecture discussions and recommend scalable Salesforce solutions.
* Stay updated on Salesforce releases, new features, and platform capabilities.
## Required Skills:
* 8+ years of experience as a Salesforce Business Analyst and Salesforce Administrator.
* Strong hands-on experience with Salesforce platform administration and configuration.
* Deep expertise in Salesforce Sales Cloud and/or Service Cloud.
* Extensive experience with Salesforce Flow, workflow automation, and business process optimization.
* Strong understanding of Salesforce data model, security model, roles, profiles, permission sets, and sharing rules.
* Experience gathering business requirements and preparing BRDs, FRDs, user stories, and acceptance criteria.
* Hands-on experience with reports, dashboards, validation rules, approval processes, and custom objects.
* Experience working in Agile/Scrum environments using Jira and Confluence.
* Excellent communication, documentation, stakeholder management, and leadership skills.
## Preferred Skills:
* Salesforce Lightning Experience.
* REST/SOAP API integrations.
* Salesforce CPQ and/or Experience Cloud.
* Apex and SOQL knowledge (preferred).
* Data Loader, Data Import Wizard, and Salesforce deployment tools.
* Salesforce Certified Administrator.
* Salesforce Business Analyst Certification.
* Salesforce Advanced Administrator Certification (preferred).
## Mandatory Skills:
* Salesforce Business Analysis
* Salesforce Administration
* Salesforce Configuration
* Salesforce Sales Cloud
* Salesforce Service Cloud
* Salesforce Lightning Experience
* Salesforce Flow
* Workflow Automation
* Custom Objects
* Validation Rules
* Approval Processes
* Reports & Dashboards
* User Management
* Roles & Profiles
* Permission Sets
* Sharing Rules
* Salesforce Security Model
* Data Model
* Requirement Gathering
* BRD
* FRD
* User Stories
* Acceptance Criteria
* Stakeholder Management
* Business Process Analysis
* Agile/Scrum
* User Acceptance Testing (UAT)
* Jira
* Confluence
* Change Management
* Documentation
* Production Support
* Platform Governance
* Solution Design
* Team Mentoring
How to Apply:
Please share your updated resume in word format or call us on +91 81795 52716 along with the following details:
Total Experience (T. Exp)
Relevant Experience in Salesforce Business Analyst + Administrator (R. Exp)
Current CTC (C. CTC)
Expected CTC (E. CTC)
Notice Period
Current Location (C. Location)
Preferred Work Location
Email
Mobile Number
In case of Contractor need your budget per hour in INR :
References:
We highly appreciate any references you can provide.
Thank you for your interest in SRIK Consulting!
For More Career opportunities follow on https://srikconsulting08.blogspot.com
About company
About SRIK Consulting :
Overview
SRIK was founded in 2015 with a mission to succeed by helping our clients succeed. SRIK mission is to create effective and cutting-edge solutions, helping clients maximize their reach online and off line. SRIK believes in staying relevant by continuously evolve itself to reach the highest level of excellence. We have expertise in providing all kinds of Consultancy, Technology & Outsourcing Services with a proven track record. We have more than 75+ satisfied clients worldwide who are using our services and have upgraded their business effectively and efficiently with us. We also provide customized tailored solutions catering to specific requirements and client needs as well.
Website
Industry
Information Technology & Services
Company size
50+ employees
Headquarters
Hyderabad, INDIA
Type
Privately Held
Founded
2015
Locations
London, Dubai, Cape Town, Pune
Specialties
Enterprise Applications, SAP, Oracle, Microsoft, SalesForce, OpenText, Digital Transformation, Mobility, IoT, Cloud Strategy, AWS, Google, Azure, Advanced Analytics, Business Intelligence, Big Data, Alternate Delivery Model, Quality Engineering, Managed Services, Blockchain, Artificial intelligence, Augmented reality, Virtual Reality, RPA, ServiceNow, Salesforce, Mulesoft,TIBCO,Workato and Dell Boomi
Company Info
Address: SRIK CONSULTING SERVICES PRIVATE LIMITED is D.NO.2-108/3/125, MARUTHI NAGAR, BODUPPAL UPPAL, K.V.RANSA REDDY , KRISHNA TEMPLE , HYDERABAD, Telangana, India - 500092.
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