Skip to main content

ITOM Lead

Greetings from SRIK Consulting Services Pvt Ltd !

 

 

SRIK Consulting Hiring :   ITOM Lead  || Hyderabad, Chennai, banglore, kolkatta, Mumbai, pune , Gurgaon -- India  || 5 to 8 + Years

 

 

 

We are seeking a highly experienced and skilled Senior ServiceNow ITOM Developer to act as a technical leader in our team. The ideal candidate will be a subject matter expert in the design, development, implementation, and optimization of ServiceNow's IT Operations Management suite, including CMDB, Discovery, Service Mapping, Event Management, and Orchestration. This role requires the ability to architect complex, scalable solutions and mentor less-senior developers.

Key responsibilities


Solution architecture and design: Act as a technical lead in designing, developing, and implementing ServiceNow ITOM solutions that align with business strategy and best practices.

Advanced development: Develop and customize complex ITOM functionalities, including advanced scripting for Discovery patterns, probes, and sensors, as well as complex integration workflows using Integration Hub.

CMDB and CSDM expertise: Provide expert-level guidance on the Common Service Data Model (CSDM) and ensure CMDB data integrity, normalization, and reconciliation. Design strategies for maintaining CMDB health and accuracy.

Integration leadership: Lead the integration of ServiceNow ITOM with third-party monitoring, cloud, and infrastructure tools (e.g., Splunk, SolarWinds, AWS, Azure). Architect complex, bi-directional integrations using various methods.

Problem-solving and optimization: Troubleshoot and resolve advanced, cross-module ITOM issues. Proactively identify and implement improvements to optimize existing ITOM capabilities for better performance and efficiency.

Roadmap and strategy: Contribute to the strategic roadmap for the ServiceNow platform, evaluating new features and releases, and providing expert recommendations.

Stakeholder collaboration: Work directly with business and IT stakeholders to translate complex requirements into actionable technical solutions and communicate technical problems and solutions to both technical and non-technical audiences.

Documentation and governance: Create and maintain high-level and detailed technical documentation. Ensure all configurations and developments adhere to organizational governance and standards.

Qualifications

Experience: 5–8 years of hands-on experience in ServiceNow development, with a minimum of 4+ years focused specifically on ITOM.
Technical skills: Deep expertise in JavaScript, Glide scripting, Flow Designer, REST/SOAP APIs, and other ServiceNow development tools.

Module expertise: Proven, hands-on experience with ServiceNow Discovery, Service Mapping, Event Management, and Orchestration.

Certifications (preferred): ServiceNow Certified Implementation Specialist (CIS) in ITOM, Discovery, and Event Management. ServiceNow Certified
Application Developer (CAD) is also highly desirable.

Platform knowledge: Strong understanding of the Common Service Data Model (CSDM), Configuration Management Database (CMDB), and their integration with other ServiceNow modules.

Infrastructure knowledge: Solid grasp of IT infrastructure, cloud environments (AWS, Azure, GCP), networking concepts (TCP/IP, DNS), and container technologies.

 

 

BGV GUIDELINES*

We would need full BGv.

Identity Verification 


Criminal checks:

Education confirmation: all university level education is confirmed -
Employment confirmation: all professional employment in the last five years is confirmed - 
Searches of various government and criminal sanctions lists, including India specific and global databases - 
Professional licenses: confirm relevant professional licenses

 

How to Apply:

 

Please share your updated resume in word format hiring.srikconsulting@gmail.com or call us on +91 81795 52716 along with the following details:

 

 Total Experience (T. Exp)

 Relevant Experience in  : ITOM Lead  (R. Exp)

 Current CTC (C. CTC)

 Expected CTC (E. CTC)

 Notice Period

 Current Location (C. Location)

 Preferred Work Location

 Email

 Mobile Number

 

 

In case of Contractor need your budget per hour in INR :  

 

 

References:

 

We highly appreciate any references you can provide.

 

Thank you for your interest in SRIK Consulting!

 

For More Career opportunities follow on https://srikconsulting08.blogspot.com

 

 

Comments

Post a Comment

Popular posts from this blog

Bench List

Below is the Bench List, which will be updated every week. Domain Experience Resource Availability Java 2-4 yrs 2 4-7 yrs 1 7+ yrs 2 Javascript(NodeJs, ReactJs, VueJs) 2-3 yrs 3 3-5 yrs 2 5-8 yrs 2 Python 3-5 yrs 2 5-8 yrs 2 React Native 2-3 yrs 1 3-6 yrs 2 7+ yrs 1 Android 3-5 yrs 1 5-8 yrs 1 iOS 2-3 yrs 1 3-5 yrs 1 Cloud Azure 8-12 yrs 2 Salesforce 4-6 yrs 1 6-8 yrs 1 .NET 4-6 yrs 1 8+ yrs 1 ESRI GIS 3-5 yrs 1 5+ yrs 1 C#  9 yrs 1 UI/UX 10+ yrs 1 3-5 yrs 2 BA/PM 7-10 yrs 2 3-5 yrs 1 Mule 7-10 yrs 2 3-5 yrs 5 UiPath,BluePrism,Mule RPA,Automation Anywhere 7-10 yrs 3 3-5 yrs 2 Webmethods 7-10 yrs 2 3-5 yrs 2 Devops (Azure & AWS) 7-10 yrs 2 3-5 yrs 2 ETL QA/ SFDC QA 7-10 yrs 2 3-5 yrs 4 PEGA 7-10 yrs 1 3-5 yrs 1 TIBCO Spotfire 7-10 yrs 1 3-5 yrs 1 Power BI 7-10 yrs 3 3-5 yrs 4 Tableau 7-10 yrs 2 3-5 yrs 3 ServiceNow 7-10 yrs 1 3-5 yrs 1 SQL 7-10 yrs 1 3-5 yrs 1 Snowflake 7-10 yrs 1 3-5 yrs 1 Boomi 7-10 yrs 1 3-5 yrs 1 Golang 7-10 yrs 1 3-5 yrs 1 Tosca 7-10 yrs 5 3-5 yrs 7 Java Se...
3 comments
Read more

Manual Testers

Greetings from SRIK Consulting Services Pvt Ltd !   We have an immediate opportunity for  Manual Testers  to remote team in – INDIA   Job Title:  Manual Testers   Location: Remote – INDIA   Time Zone  :  General Shift   No. of Positions : 02   Experience : 0 to 1+ years   These roles are part of our growing QA team and are tailored for individuals who have a theoretical foundation in manual testing and a keen interest in building a career in quality assurance. It's essential that the candidates possess at least a basic theoretical understanding of manual testing.   Must-Have Requirements: Solid grasp of manual testing fundamentals Understanding of testing methodologies (e.g., black-box, regression, smoke testing, etc.) Familiarity with software development lifecycle (SDLC) and software testing lifecycle (STLC) Ability to answer theoretical questions related to QA concepts Eagerness to learn and grow in the QA dom...
3 comments
Read more

Open Positions

HOT LIST --  04th June  2024 Send profile in word format to  Email : srikconsulting08@gmail.com  Mobile /WhatsApp :  +91 7396682593   LinkedIn profile is a must, please do not share any resumes without LinkedIn   Total Experience : Relevant Experience : Current Salary : Expected Salary : Current Company : Notice Period : Current Location : Mobile Number : Email ID :  LinkedIn Profile :   Position  : Permanent with SRIK ( We are in to IT Consulting/Services based company in INDIA (Hyderabad,Pune) & UK (London ) and South Africa(Cape Town)   You need to submit 3 months’ pay slips and bank statement  & form 16 as well to release offer letter if selected.   We will do Background Verification as well.    If you are fine let me know, then we can schedule your interview.   We are updating our website, so here is the temp link about company info.   Company INFO :  https://srikconsulting.com/in...
4 comments
Read more