Greetings from SRIK Consulting Services Pvt Ltd !
SRIK Consulting Hiring : Microsoft Dynamics 365 – Functional Consultant
Job Title: MS D365 – Functional Consultant
Experience: 6-10 years
Job Location: Dubai/Kochi
Department: Functional
Qualification: Any Graduation
Job Responsibility
• Translating business requirements into functional specifications and solution design documentation.
• Preparing detailed documentation such as BRDs, FRDs, use cases, user stories, and workflows.
• Assisting in aligning CRM capabilities with business processes and identifying areas for improvement or automation.
• Collaborating with technical teams to ensure accurate translation of functional requirements into system customizations.
• Offering a consultative approach and listening to client requirements and delivering accordingly
• Might be required to operate in a Business Analysis role working closely with customers to define requirements, create reports and documentation
• Supporting system testing, user training, and go-live preparation.
• Creating user guides, training materials, and process documentation.
• Providing post-implementation support and functional enhancements based on user feedback.
• Acting as a trusted advisor to clients, offering insights and CRM best practices aligned with business needs.
• Participating in client demos and discussions to present functional capabilities of Microsoft Dynamics 365 CRM solutions.
Skills:
• 3-5 years of experience with 1–3 years of experience in Microsoft Dynamics 365 CRM in a functional or business analyst role.
• Strong understanding of CRM modules and business process mapping.
• Proficiency in documenting and analyzing business requirements and translating them into system functionality.
• Familiarity with Power Platform (Power Apps, Power Automate, Power BI) is preferred.
• Strong communication and stakeholder engagement skills.
• Ability to prepare and deliver effective documentation and training.
• Analytical mindset with a detail-oriented approach to problem-solving.
• Team player with the ability to work independently in a fast-paced environment.
How to Apply:
Please share your updated resume in word format srikconsulting08@gmail.com or call us on +91 81795 52716 along with the following details:
Total Experience (T. Exp)
Relevant Experience in Microsoft Dynamics 365 (R. Exp)
Current CTC (C. CTC)
Expected CTC (E. CTC)
Notice Period
Current Location (C. Location)
Preferred Work Location
Mobile Number
BGV is Mandatory
References:
We highly appreciate any references you can provide.
Thank you for your interest in SRIK Consulting!
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