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SRIK Consulting Hiring : Microsoft Dynamics CRM Tester Lead || 10 + years || Onsite – Muscat, Oman
Job Title: Microsoft Dynamics CRM Tester Lead
Positions: 1
Experience Required: 10+ Years
Work Location: Onsite – Muscat, Oman
Client: Bank Muscat
Employment Type: Full-Time (Visa and Payroll under Tek Leaders)
Notice Period: Immediate to 1 Month
Role Overview
We are looking for a Senior Microsoft Dynamics CRM Tester with hands-on experience in testing CRM applications, specifically in banking or financial services domains. The ideal candidate will be responsible for ensuring the quality, performance, and reliability of Dynamics CRM implementations, coordinating closely with business users, functional consultants, and developers. The role requires onsite presence in Oman and strong leadership capabilities to manage test teams and deliver high-quality outcomes.
Key Responsibilities
• Lead end-to-end testing efforts for Microsoft Dynamics CRM projects, including SIT, UAT, and regression testing.
• Develop, review, and execute detailed test strategies, plans, and test cases aligned to business requirements.
• Validate CRM functionalities such as Customer Onboarding, KYC, Case Management, Loan Origination, and Service Requests.
• Conduct functional, integration, and interface testing with core banking and other third-party systems.
• Identify, document, and track defects using standard tools (e.g., Azure DevOps, JIRA).
• Collaborate with developers, BA teams, and client stakeholders to ensure quality delivery and timely defect resolution.
• Drive test automation initiatives (preferably using Selenium, C#, or other compatible frameworks).
• Manage and mentor a small testing team; ensure adherence to test processes, timelines, and reporting standards.
• Provide daily/weekly test progress updates and quality dashboards to client management.
• Ensure compliance with Bank Muscat’s QA and security policies for all testing activities.
Required Skills and Experience
• Minimum 10 years of IT experience, with at least 5 years in Dynamics CRM testing.
• Strong understanding of Microsoft Dynamics 365 modules – Sales, Service, Marketing, and custom entities.
• Prior experience in Banking/Financial Services domain preferred.
• Hands-on experience with SQL queries, API testing, and data validation.
• Familiarity with ALM tools such as Azure DevOps or HP ALM.
• Exposure to test automation in CRM environment is an added advantage.
• Excellent communication, stakeholder coordination, and team management skills.
• Ability to work onsite with business users and manage cross-functional dependencies.
Additional Information
• Work Mode: 100% Onsite (Muscat, Oman)
• Visa & Payroll: Managed by Tek Leaders
• Notice Period: Immediate to 1 Month Preferred
• Duration: Long-term engagement with potential extensions based on project performance
How to Apply:
Please share your updated resume in word format srikconsulting08@gmail.com or call us on +91 81795 52716 along with the following details:
Total Experience (T. Exp)
Relevant Experience in Microsoft Dynamics CRM Tester Lead (R. Exp)
Current CTC (C. CTC)
Expected CTC (E. CTC)
Notice Period
Current Location (C. Location)
Preferred Work Location
Email
Mobile Number
BGV is Mandatory
References:
We highly appreciate any references you can provide.
Thank you for your interest in SRIK Consulting!
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