Skip to main content

ServiceNow CSM Developer (with QA Expertise)

 

Greetings from SRIK Consulting Services Pvt Ltd !

 

We have an immediate opportunity on ServiceNow CSM Developer (with QA Expertise)for Pan India location in India

 


Job Title: ServiceNow CSM Developer (with QA Expertise)

Location:Remote(India)

Experience: 5–8 years 


Shift : EST Time shift 



About the Role:


We are seeking a highly skilled ServiceNow CSM Developer with strong QA experience to join our team on a contract basis. The ideal candidate will have hands-on expertise in implementing and customizing ServiceNow Customer Service Management (CSM) modules, along with solid experience in quality assurance and testing processes.



Key Responsibilities


Design, develop, and implement solutions on the ServiceNow CSM platform.

Configure, customize, and enhance ServiceNow applications to meet business needs.

Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Perform QA activities including test planning, test case development, regression testing, and defect management.

Conduct unit testing, integration testing, and user acceptance testing (UAT) support.

Ensure best practices, coding standards, and performance optimization across ServiceNow solutions.

Troubleshoot issues, provide root cause analysis, and support ongoing enhancements.

Create technical documentation, release notes, and test scripts.


Required Skills & Experience


5+ years of experience as a ServiceNow Developer with a focus on Customer Service Management (CSM).

Proven experience in ServiceNow development (JavaScript, Glide APIs, workflows, integrations).

Strong background in QA/testing methodologies within ServiceNow projects.

Hands-on experience with automated testing tools for ServiceNow (e.g., ATF).

Experience in REST/SOAP integrations and third-party tool integrations.

Solid understanding of ITSM/CSM processes and best practices.

Excellent problem-solving, analytical, and communication skills.


Nice-to-Have Skills


ServiceNow certifications (CSA, CIS–CSM, CAD, or similar).

Familiarity with Agile/Scrum methodologies.

Exposure to other ServiceNow modules (ITSM, ITOM, etc.).


Application Instructions:

 

Please share your updated resume in word format srikconsulting08@gmail.com or call us on +91 81795 52716 along with the following details:

 

                         

 Total Experience (T. Exp)

 Relevant Experience in Servicenow CSM (R. Exp)

 Current CTC (C. CTC)

 Expected CTC (E. CTC)

 Notice Period:

 Current Location (C. Location)

 Preferred Work Location

 Email

 Mobile Number

 

 

References:

 

We highly appreciate any references you can provide.

 

Thank you for your interest in SRIK Consulting!

 

For More Career opportunities follow on https://srikconsulting08.blogspot.com

 


Comments

Post a Comment

Popular posts from this blog

Bench List

Below is the Bench List, which will be updated every week. Domain Experience Resource Availability Java 2-4 yrs 2 4-7 yrs 1 7+ yrs 2 Javascript(NodeJs, ReactJs, VueJs) 2-3 yrs 3 3-5 yrs 2 5-8 yrs 2 Python 3-5 yrs 2 5-8 yrs 2 React Native 2-3 yrs 1 3-6 yrs 2 7+ yrs 1 Android 3-5 yrs 1 5-8 yrs 1 iOS 2-3 yrs 1 3-5 yrs 1 Cloud Azure 8-12 yrs 2 Salesforce 4-6 yrs 1 6-8 yrs 1 .NET 4-6 yrs 1 8+ yrs 1 ESRI GIS 3-5 yrs 1 5+ yrs 1 C#  9 yrs 1 UI/UX 10+ yrs 1 3-5 yrs 2 BA/PM 7-10 yrs 2 3-5 yrs 1 Mule 7-10 yrs 2 3-5 yrs 5 UiPath,BluePrism,Mule RPA,Automation Anywhere 7-10 yrs 3 3-5 yrs 2 Webmethods 7-10 yrs 2 3-5 yrs 2 Devops (Azure & AWS) 7-10 yrs 2 3-5 yrs 2 ETL QA/ SFDC QA 7-10 yrs 2 3-5 yrs 4 PEGA 7-10 yrs 1 3-5 yrs 1 TIBCO Spotfire 7-10 yrs 1 3-5 yrs 1 Power BI 7-10 yrs 3 3-5 yrs 4 Tableau 7-10 yrs 2 3-5 yrs 3 ServiceNow 7-10 yrs 1 3-5 yrs 1 SQL 7-10 yrs 1 3-5 yrs 1 Snowflake 7-10 yrs 1 3-5 yrs 1 Boomi 7-10 yrs 1 3-5 yrs 1 Golang 7-10 yrs 1 3-5 yrs 1 Tosca 7-10 yrs 5 3-5 yrs 7 Java Se...
2 comments
Read more

Open Positions

HOT LIST --  04th June  2024 Send profile in word format to  Email : srikconsulting08@gmail.com  Mobile /WhatsApp :  +91 7396682593   LinkedIn profile is a must, please do not share any resumes without LinkedIn   Total Experience : Relevant Experience : Current Salary : Expected Salary : Current Company : Notice Period : Current Location : Mobile Number : Email ID :  LinkedIn Profile :   Position  : Permanent with SRIK ( We are in to IT Consulting/Services based company in INDIA (Hyderabad,Pune) & UK (London ) and South Africa(Cape Town)   You need to submit 3 months’ pay slips and bank statement  & form 16 as well to release offer letter if selected.   We will do Background Verification as well.    If you are fine let me know, then we can schedule your interview.   We are updating our website, so here is the temp link about company info.   Company INFO :  https://srikconsulting.com/in...
2 comments
Read more

Power Bi Architect

   SRIK is hiring Power Bi Architect immediately Job Title: Power Bi Architect Experience: 15 years Location: Remote India   Job Description:    5+ years of experience with BI solution development and Power BI Datasets, including DAX and data modeling, data mart and data warehouse architecture * 5+ years of demonstrated experience in building and driving business adoption of OLAP Cubes using SSRS, SSAS (MDX), and Azure Analysis Services Cubes * 5+ years of data analysis in SQL, data cleansing and processing in Python and other languages * 15+ years of experience developing and modernizing Business Intelligence architecture, guiding development teams to best in class solutions that are scalable and performant in an Enterprise space. * Proficient and experienced in understanding Semantic models, underlying Data lake and data models and BI DW methodologies * Experience in highlighting the trends and relationships, causations, and other relationships through the Vis...
2 comments
Read more