JIRA/Confluence - Developer/Administrator

 JIRA/Confluence - Developer/Administrator  

Experience : 5-8 exp  

1. Tempo Time Sheet
2. Tempo Budget
3. Big-picture

Location: Hyderabad/ Bangalore

Responsibilities:

• Developing components (add-ons) or customizations for the Atlassian JIRA platform
• Developing interfaces / connectors with enterprise systems and services for various integration projects.
• Building and improving Open Source components and frameworks
• Experience in administering JIRA and Confluence server applications (Data Center products as a plus);
• Experience in using Groovy, Java for scripts, and plugin coding;
• Experience in UI coding or troubleshooting with JavaScript;
• Experience in building data queries using JQL and SQL;
• Experience in using/extending REST API Services.

Requirements:

• Manage all aspects of the Atlassian tools chain (including workflows, screen schemes, permission schemes, notification, custom fields, add-ons, and integrations); 
• Manage the JSD portal page templates (experience with Refined app a plus);
• Perform advanced troubleshooting tasks for Atlassian applications;
• Solve complicated problems, escalated by L1-L2;
• Write Groovy/Java scripts on ScriptRunner for cases that are not covered by existing plugins and tools;
• Research, test, and implement plugins and scripts for Jira and Confluence
• UI coding/ being able to troubleshoot what goes wrong on UI;
• Begin able to troubleshoot log files,
• Build API integrations;
• Build SQL - integrations, sometimes need to make calls directly to DB. Fixing DB by Atlassian recommendations, for getting data directly from DB, etc.;
• Identify, test, and provide recommendations for using new plugins to meet project requirements;
• Analyze, review, and document current functionality to determine potential areas of improvement.
• Collaborate with customers, Business Analysts, Developers, admins, and cross-functional teams to collect requirements and develop solutions to support the daily needs of a rapidly growing business.
• Develop interfaces between external tooling and Jira/Confluence infrastructure.
• Document requirements, solutions, as well as user and support reference guides.
• Develop specifications and test plans associated with new features or modifications
• Provide ongoing user support, including troubleshooting and resolution of issues.
• Perform other related duties as assigned.
• Design custom setting up dashboards, and generating reports for different issues types to assist in Automation of provisioning, build & deploy servers and applications as well as other continuous integration workflows. 
• Develop creating JIRA templates, complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA. 
• Responsible for maintenance, administration, upgrade, and enhancements to JIRA, Confluence and integrations with other tools or plugins. 
• Collaborate with cross-functional teams across organization, gather requirements to develop, and deliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk, Confluence etc.).

Preferred Qualifications:

• Bachelor’s degree in a related field / Equivalent work experience
• Programming experience with a willingness to learn.
• Basic knowledge and understanding of the software development cycle
• Excellent toubleshoot with logs, events logs, problem-solving skills and demonstration of critical thinking
• Strong written and verbal communication skills
• Essential query language experience (SQL or equivalent, JQL a bonus)
• Knowledge of Okta, Single Sign-On protocols such as SAML, SAML2
• HTML, CSS, and JavaScript, .Net a plus.
• Experience setting up, developing, and supporting Atlassian Tools (Jira, Confluence, etc.)
• Ability to automate and extend base Jira/Confluence functionality, including scripting.
• Install and configure plugins and deploy to extend JIRA capabilities, make dashboards for JIRA Connect add-ons, configure custom fields, support JIRA configurations.